Hook Line Sinker for iPhone
Support
Report a problem through the public support tracker. The game needs no account and no sign-in, so there is nothing to recover or reset first.
Report a problem
Support requests are handled in the open on GitHub. You will need a GitHub account to post; anyone can read the existing issues without one.
What to include
The more of this you can give, the faster a problem can be reproduced and fixed:
- Your iPhone model and iOS version.
- The Hook Line Sinker version shown in Settings.
- What you expected, and what happened instead.
- The steps that lead to it, if it repeats.
- A screenshot or recording, if you can see the problem.
Never include passwords, payment details, or other sensitive personal information. The tracker is public, and nothing about Hook Line Sinker will ever require them.
Purchases
If a purchase has not arrived, open the Supply Post and tap Restore purchases. That asks Apple what this Apple ID owns and re-grants the Angler Pass. Gems are one-time items that cannot be restored — if some are missing, tell us the date and what you bought.
Refunds are handled by Apple, not by us: use reportaproblem.apple.com.
Adverts
Without the Angler Pass, an advert may play between fishing trips, and you can choose to watch a video for extra energy when the boat needs a rest. Adverts never play while you fish. The Angler Pass removes every advert.
In the European Economic Area, the United Kingdom and Switzerland, you can change your advertising consent at any time under Settings → Privacy choices. The privacy policy explains what Google collects.
Saved games
Progress and settings are stored on your device and never uploaded. If a save is lost, there is no server copy to restore it from.
Uninstalling the game removes everything it has stored on the device: your journal, your records, your coins and your settings. Reinstalling starts a new game — though any pass you bought comes back through Restore purchases.